The North-Eastern Pennsylvania Telephone Company

Customer Rights

Billing Errors

If you think there is an error on your bill, call the business office. This number is listed on your telephone bill. There is no charge for calls to the business office.

Applying for Service

Service Classification

Deposit Rules

Contacting the PUC - Filing an Informal Complaint

Description of your Telephone Bill

Contacting the Company with a Dispute

Interruption of Service

If You Move

Suspension of Service

Third Party Notification

Termination of Service

Making Payments

Billing Errors

Definitions

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