Contact Us

Emergency, Repair and Daily contact information

Contact NEP Support


Phone or Television support please call:

1.866.785.3131

Internet Services support please call

1.877.826.7111


Email NEP Support Desk


Contact Information


Business Office

720 Main Street
Forest City, PA 18421
Monday - Friday: 8 a.m. - 5 p.m.
Phone: 1-570-785-3131
Toll Free: 1-866-785-3131
Fax: 1-570-785-9299

Repair Department

Available 24 hours a day by phone.
Phone: 1-570-785-3116
Toll Free: 1-866-785-3116

Wireless Customer Service:

Monday - Friday: 8 a.m. - 5 p.m.
Dial 611 (Toll Free) or
Phone: 1-570-785-3131