The North-Eastern Pennsylvania Telephone Company

About NEP

The North-Eastern Pennsylvania Telephone Company has been a pioneer to our communities in the provisioning of quality telecommunications services since its inception in 1900. Today more than 35 customer-focused employees serve approximately 11,000 consumers. NEP brings service to your homes, communities and businesses throughout portions of Susquehanna, Wayne and Lackawanna counties.

The North-Eastern Pennsylvania Telephone Company provides you with the telecommunication industry's most advanced equipment from our headquarters in Forest City, Pennsylvania.

World-class services provided within the 520-square-mile area include:

>Completely digital dial tone service.
>High-speed and Dialup Internet access options.
>Digital-quality television, music and movies.
>An array of custom-calling and advanced custom-calling services.
>Discounted long distance services through NEP Long Distance.

>Calling card and pre-paid calling card services.
>Residential telephones for lease or purchase.
>Business communications equipment and services for lease or purchase in or near our service territories.
>Telephone repair services.

NEP Home ‌ Mission / Vision Statement ‌ PUC Rates and Rules Tariff ‌ Internet User Agreement ‌ Acceptable Use Policy
Customer Rights ‌ Repair Policies ‌ Customer Service Agreement ‌ Line Charge ‌ LSP Migration