North-Eastern Pennsylvania Telephone Company
The North-Eastern Pennsylvania Telephone Company

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Business Telephone Services

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Rates & Plans
NEP Business Telephone Services

Starting or operating a business?

NEP can help you find the right telephones, paging systems, fax machines and Internet access (and so much more) to keep communications flowing at business speed. After all, we've been doing this for more than 100 years.

NEP allows you to focus on the daily decisions of running your business. Simply call us and we'll simplify the decisions you'll need to make about your telecommunications needs. NEP will give you well-researched options, at competitive cost.

Phone Systems Sized to Fit Your Needs
      Need 2 to 9 telephones?
      Need 3 to 120 telephones?
      Don't know!   Ask Us!


Business Offers & Plans

Features Summary

Monthly Price

Rate Group 1

Local Calling Area; 0 - 5,000
Exchanges qualifying: Thompson, Union Dale

$15.54


Rate Group 2

Local Calling Area; 5,001 - 10,000
Exchanges qualifying: Harford, Jackson, New Milford

$17.10


Rate Group 3

Local Calling Area; 10,001 - 15,000
Exchanges qualifying: Forest City, Pleasant Mount, Clifford

$18.65


LOCAL EXCHANGE SERVICE is defined as voice grade, incoming and outgoing access to the public switched network and usage within a local calling area; with touch tone capability, listing in the directory, access to operator services, access to directory assistance, access to telecommunications relay service and other services designed for persons with disabilities, and access to emergency services.


Custom Local Area Signaling Service (CLASS)

CLASS service will be offered at the following rates which are in addition to the regular service charges.

Business Offers & Plans

Features Summary

Monthly Price

Automatic Callback

Business

$6.00


Auto Recall

Business

$6.00


Home Intercom

Business

NO CHARGE


Selective Call Forwarding

Business

$6.00


Selective Call Rejection

Business

$6.00


Selective Call Acceptance

Business

$6.00


Call Waiting

Business

$6.00


Distinctive Ringing

Business

Contact
570-785-3131

The CLASS services listed below can be used on a per usage basis. If a customer utilizes any one particular CLASS service enough times during a billing period that the accumulated usage charges exceed the monthly rate, the monthly rate would apply.

Business Offers & Plans

Features Summary

Usage Price

Automatic Callback

Business

$0.75


Auto Recall

Business

$0.75


Call Trace

Business

$0.75
offered only on a per usage basis

Custom Calling Service (CCS)

Customer Calling Service will be offered at the following rates which are in addition to the regular service charges.

Business Offers & Plans

Features Summary

Monthly Price

Call Waiting/Cancel Call Waiting

Business

$5.00


Call Forwarding #

Business
# includes all the following call forwarding features: Call Forwarding/All Calls, Call Forwarding/Busy, and Call Forwarding/No Answer.

$5.00


Call Forwarding Remote Access **

Business

Contact
570-785-3131


Remote Call Forwarding **

Business

Contact
570-785-3131


Call Transfer **

Business

Contact
570-785-3131


Speed Calling

Business

$5.00


Three-Way Calling

Business

$5.00


Ring Again

Business

$5.00


Teen Service

Business

$5.00


Warm Line

Business

$5.00


Automatic Line **

Business

Contact
570-785-3131

You may request the addition of any number of features within a calling plan to your service for a single, low service charge ($7.00 for residences, $13.00 for businesses). The charge would apply any time you modify the menu of services you subscribe to.


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